Frequently Asked Questions

Here are some of our most frequently asked questions. This shall hopefully provide you the answer to any queries you may have relating to our Nucar process. If not, please don’t hesitate to contact us.











  • Who is Nucar?

    Nucar is an independent and trusted new car broker based in Leeds, West Yorkshire. We have a wealth of experience within the new car sector and offer impartial advice and great savings facilitating the purchase of your new car.

  • How does Nucar work?

    Choose your new car, add your desired optional extras and supply us the information (your chosen manufacturer website often offer easy to use online configurators/price lists that may help you choose), we’ll then get to work in preparing quotes and securing you the very best deal that we can offer. The hardest thing customers have to do is choose what they want (the fun bit!), then just leave the rest to us. We’ll utilise our extensive knowledge within the new car sector, obtaining you preferential percentage terms, additional savings by way of manufacturer finance contributions, low rate finance offers and service plans (where applicable). Reassuring you of a fantastic saving without the uncomfortable and lengthy haggling process.

  • What happens after placing an order with Nucar?

    Upon placing an order with Nucar, we will then introduce you to our trusted franchised dealer to secure your new car order, propose you for finance (if necessary) and collect an initial deposit to finalise your new car order. You will then reassuringly receive direct dealer contact throughout your entire new car order process.

  • Are there any fees to use Nucar?

    We can offer our Nucar customers our valued service FOC (free of charge). We are therefore reimbursed for our services by our supplying franchised dealer for the introduction of each new car sale.

  • Will I be the first registered keeper?

    Yes! You will be the first registered keeper due to the fact that all our vehicles are brand new and supplied by UK franchised dealers.

  • Can Nucar offer stock cars for immediate delivery?

    Yes! Due to our extensive franchised dealer network, we’re able to search UK stock availability in order to find the right car for you. All our cars are still brand new, only they’re available sooner than awaiting a potential factory order. Perfect for those who just can’t wait!

  • Can I use my local franchised dealer to carry out servicing and warranty work?

    Absolutely! You can use your local dealer to carry out servicing and any required warranty work, regardless of which franchised dealer supplied your new vehicle.

  • Is the car UK supplied and does it come with a full manufacturer’s warranty?

    All our cars are brand new and supplied by UK franchised dealers, therefore all cars come with a full manufacturer warranty and roadside assistance. It’s just like buying from your local dealer, only with a great saving and without the uncomfortable haggling process.

  • Do you offer part exchange?

    We would always recommend that a customer attempts to sell their current car privately in order to attain the maximum value for it - our core benefit at Nucar is to find you our very best price on your brand new car. If selling your current car privately is not of interest to you, we do have extensive contacts within the motor trade to obtain you a valuation for your current car (if required), whilst exploring potential part-exchange valuations from our supplying dealer. The completion of a Part-Exchange form is usually required by the customer in order for our franchised dealership/motor trade contacts to offer a valuation (subject to viewing). Nowadays, we wouldn’t rule out exploring what the online companies can offer for your current car? With a view to simply disposing of your current car with them and obtaining a great saving on your new car with us.

    REQUEST A PART EXCHANGE VALUATION
  • Do you have a premises customers can visit?

    Our office is based in Leeds and customers are of course more than welcome to arrange an appointment if they wish to have a chat face to face. We use franchised dealerships located all around the UK to supply our vehicles. We will always endeavour to use the most convenient dealership for the customer, however many of our franchised dealers will offer a free driven delivery service if required.

  • Can I speak to someone at Nucar?

    Absolutely! We pride ourselves on not being like some large corporate companies wishing to simply direct you to a website in order to do everything online. Nevertheless, we are trying to move with times with the option of live chat on our website, however that’s only there should you prefer to utilise it for an initial query etc. Give us a call - it’s good to talk!

  • I have a further question or query?

    Don’t hesitate to contact us we’d love to hear from you… Contact us: Tel: 0113 2525126 Email: enquiries@nucar.co.uk

We've negotiated, so you don't have to...

We bring you our trusted franchised dealer panel offering a choice of popular brands and huge pre-negotiated savings, without the high pressure sales process. Enjoy you new car hassle free with Nucar.

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